Legal
Your privacy matters to us. This policy explains how Axeon collects, uses, and protects your personal information when you use our website and services.
Last updated: March 1, 2025
We collect information you voluntarily provide when you contact us, fill out forms, subscribe to our newsletter, or engage with our services. This includes your name, email address, phone number, company name, job title, and any other information you choose to share.
When you visit our website, we automatically collect certain technical information including your IP address, browser type and version, operating system, referring URLs, pages visited, time spent on pages, and other browsing behavior through cookies and similar tracking technologies.
We may receive information about you from third-party sources such as business partners, analytics providers, advertising networks, and publicly available sources to supplement the information we collect directly.
We use your information to provide, operate, and improve our services, process inquiries and consultations, communicate with you about your account or service engagements, and fulfill our contractual obligations.
With your consent, we may use your contact information to send newsletters, industry insights, product updates, and promotional materials. You may opt out of marketing communications at any time by clicking the unsubscribe link in any email or contacting us directly.
We analyze usage data to understand how visitors interact with our website, identify areas for improvement, and optimize our service offerings. This analysis helps us deliver a better experience for all users.
We may use your information to comply with applicable laws and regulations, respond to legal requests, enforce our terms of service, and protect the rights, property, or safety of Axeon, our clients, or the public.
We share your information with trusted third-party service providers who assist us in operating our website, conducting our business, and providing services to you. These providers are contractually obligated to keep your information confidential and use it only for the purposes we specify.
If Axeon undergoes a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe such disclosure is necessary to protect our rights, prevent fraud, or ensure the safety of our users.
Axeon does not sell, trade, or rent your personal information to third parties for their marketing purposes. Any sharing of data is done only as described in this Privacy Policy.
We implement industry-standard technical, administrative, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes encryption of data in transit using TLS/SSL protocols, secure server infrastructure, and access controls.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.
In the event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable law, typically within 72 hours of becoming aware of the breach.
You have the right to access the personal information we hold about you and request corrections to any inaccurate or incomplete data. To submit such a request, please contact us at the details provided below.
Subject to certain legal exceptions, you have the right to request the deletion of your personal information and to receive a copy of your data in a portable, machine-readable format.
You have the right to opt out of marketing communications, targeted advertising, and certain data processing activities. California residents and EU/EEA residents may have additional rights under the CCPA and GDPR respectively.
Our website does not currently respond to "Do Not Track" browser signals. However, you may use the cookie management options described above to limit tracking.
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete such information.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by posting the new policy on this page with an updated effective date, or by sending you an email notification.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Team at privacy@axeon.com or by mail at: Axeon, Attn: Privacy Team, 123 Business District, Suite 400, San Francisco, CA 94105, United States.
By using Axeon's website and services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms of this policy, please discontinue use of our services and contact us with any questions.